These terms and conditions are effective as of January 1, 2025.

§1 General Provisions

1. These regulations define the rules for the provision of hosting services, maintenance of internet domains and related services by AGENCJA DIGITALOWA.PL SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ.

2. Provider details: KRS: 0001015933, NIP: 5482748997, REGON: 524291368, address: Stawowa 19, 43-400 Cieszyn, Poland.

3. The Provider offers hosting services, domain configuration, e-mail services and technical services related to website maintenance.

§2 Scope of Services

1. Hosting services are provided based on the infrastructure of the Provider’s technology partners (including Cyber_Folks or SeoHost).

2. Detailed hosting package parameters, prices and service scope are published in the Provider’s offer.

3. The Client receives access to server resources enabling website maintenance, e-mail services or other services compliant with the selected package.

§3 Internet Domains

1. Internet domains may be registered and maintained by the Provider on the Provider’s technical or partner account, including an OVH account owned by the Provider.

2. The Provider may remain the domain subscriber unless otherwise agreed by the parties.

3. Upon the Client’s request, the Provider may provide an AUTHINFO code enabling the transfer of the domain to another operator or to the Client’s account, provided that all liabilities have been settled.

§4 Fees and Service Duration

1. Hosting services are provided under a subscription model paid in advance for a period of 12 months.

2. Payment for the service means reservation of infrastructure resources and commencement of service provision.

3. After payment for hosting services, domains or related services, the Client is not entitled to a refund for the paid subscription period.

4. In the event of non-payment, the Provider has the right to restrict or suspend the operation of the service.

§5 Backups and Data

1. Data backups may be performed in accordance with the policies of infrastructure providers used by the Provider.

2. The Provider does not guarantee the possibility of recovering data from backups and recommends that the Client create their own backup copies.

3. After the termination of services, the Client’s data may be deleted 14 days after the end of the subscription period.

§6 Terms of Use

1. It is prohibited to use the services for unlawful activities, sending spam, hosting malicious software, infringing third-party rights or excessively overloading the infrastructure.

2. The Client is responsible for the security of their data, passwords and configuration.

§7 Liability

1. The Provider exercises due diligence in the provision of services, however, shall not be liable for interruptions resulting from failures on the side of technology partners, force majeure, configuration errors on the Client’s side or actions of third parties.

2. The Provider shall not be liable for data loss resulting from improper system security or actions of the Client.

§8 Complaints and Final Provisions

1. Complaints regarding services may be submitted electronically to the Provider.

2. These regulations are effective from the date of publication and apply to all new hosting service orders.

3. The Provider reserves the right to update these regulations.